Our online physios

"Our goal is for online physio services to be considered the de facto way to access treatment, becoming the first stop for anyone needing physiotherapy or    musculoskeletal advice" ​​



Elle Phillips - Operations Director

Elle ensures that PFO is working in an optimal manner with well ordered processes and protocols. She implements guidelines and strategies to help things  run smoothly. Elle is in charge of  compiling and implementing business processes and motivating a team of enthusiastic and innovative Physiotherapists.  Elle has 17 years of business management within the healthcare industry and is proud to have won 5 customer service awards.

Step 2: Review

Dr Colette Ridehalgh, Physiotherapist Bsc, PhD 

Dr Colette Ridehalgh has a passion for helping people recover from acute and long term pain.  She is a senior lecturer in the School of Health Sciences. 

She has continued to develop her research interests in the area of neuropathic pain and the assessment and management of people with these conditions. Colette has published in peer-reviewed journals and presented at national and international conferences. She reviews articles for journals such as Manual Therapy, Physiotherapy and Journal of Manual and Manipulative Therapy, and is a member of the International advisory panel for Manual Therapy Journal.​


1 to 2 weeks after you have started your personalised exercise programme it's best practice to book another session to check on progress, ensuring the exercises are being performed correctly and that you are on course for recovery. Sometimes we will adjust your exercise programme at this stage although that typically happens at stage 3


​​ Around 2 to 4 weeks after starting your tailored exercise programme,  an update is often beneficial  as your recovery progresses

Step 3: Progression

Quality Matters

Step 1: Assessment & Diagnosis

4 Steps to Health: 

Chris Mercer- MSK Physiotherapy advisor for PFO, PFO Board Director

​Chris is a Consultant Physiotherapist and well known lecturer, he is also the Clinical lead for the Spinal Triage Clinic and the head of Research and Audit for Therapies within the NHS.

Chris is renowned for leading his peers in innovative and  evidence based initiatives. Chris has a key involvement with  the team at PFO. He works closely with regulatory affairs, clinical operations, and development within the business.

 About Us

Step 4: Final Follow- up

Amy Kemp- Physiotherapist - Advanced Physiotherapy Practitioner

Amy has been qualified since 2000 and has an avid interest in pain science and chronic pain. She is also an Advanced Physiotherapy Practitioner. Which means she is an experienced registered healthcare practitioner. This level of practice is characterised by a high level of autonomy and complex decision making.

Amy works with all types of MSK injuries from back pain to neck pain and knee to shoulder injuries.

Assessment & Diagnosis

It's important to determine the nature of your problem so your first session will involve listening to you about the problem in order to determine the cause of your complaint. You will be given the best advice and a series of exercises to get you on the road to recovery.  Most conditions can be managed by our team of qualified physiotherapy specialists but should we feel the need, we will refer you back to your GP or even recommend you see a clinical specialist.

For the first appointment we recommend a session lasting 45 minutes 

Samantha Simmonds- Physiotherapist - Advanced Physiotherapy Practitioner

​Samantha qualified in 2005 in Physiotherapy, she also holds a masters in Neuromusculoskeletal Physiotherapy which she completed in 2017. Sam is an advanced practitioner within the NHS and has a desire to help all types of patients with Physical difficulties resulting from illness, disability, injury or ageing.

Marcus Wolf- Physiotherapist.

Marcus has been qualified since 2010 and has worked extensively within the NHS and Physio direct- (the NHS telephone triage service). Marcus has a love for MSK Physiotherapy (thats any muscle/ soft tissue or skeletal injury in layman's terms), Sports Rehab, Running and is the club Physio for Brighton Blues football team.

Marcus loves working with people and leads his team with Passion at the Western Sussex Hospital. 

Silvia Laurenti- Physiotherapist​ - APPI Pilates teacher

Silvia graduated from the university of Brighton in 2007. She has worked within the NHS and private practice and is especially interested in the relief of acute and chronic pain.

She is also qualified in Pilates and has a particular interest in shoulder and neck injuries as well as women health.

All are Physiotherapists are registered with both the the Health and Care Professions Council, the Physiotherapists equivalent to the GMC for Doctors, and the Chartered Society of Physiotherapists. The Physiotherapists have been chosen due to their clinical experience in musculoskeletal conditions gained from the NHS, private practice or from a variety of sports therapy settings.  All our Physios require a minimum 5 years experience of providing MSK physiotherapy

Final Follow-up

Typically 6 weeks into the treatment regime the problem will have improved considerably often to a point where you can maintain your health without the need for support from your therapist but do remember the healing process is still continuing. For some complex problems, people with persistent pain issues or those that are recovering from surgery, additional sessions may be required and your physiotherapist will be able to guide you on whether this is necessary

Josie Grimus - Physiotherapist 

​Josie studied and qualified in Physiotherapy in the Netherlands. She has a love for both sporting and non sporting injuries as well as muscle-skeltal, neurological and cardiac conditions. She is currently studying for her Masters at Brighton university.

Online physio
Online physiotherapy for musculoskeletal (MSK) injuries and sports injuries

Katie Knapton, CEO, Founder - Physiotherapist

Katie is a chartered physiotherapist with over 25 years of musculoskeletal experience within the NHS and latterly in her own private practice in West Sussex.

Based in London, trained at Kings College then spent 2 years at Guys Hospital after which Katie specialised at St. Georges Hospital Tooting for 9 years working alongside Orthopaedic Consultants, running a team of physiotherapist in the busy hospital clinic setting.

Katie has been in private practice since 2002, is passionate about quality and ensuring people receiving accurate information about their specific conditions to determine the best course of management for optimal recovery. This is one of Katie's key drivers for building PhysioFast Online

There is a specific requirements for all physios undertaking work for PhysioFast Online including references and specialist knowledge of musculoskeletal problems. We treat all types of injury from sciatica to lower back pain, tennis elbow to persistent pain.

We have a strong ongoing professional development programme to ensure we maintain the highest standard of care.